When it comes to safari parks abroad, there are obviously going to be instances of unsung heroes; but also, atrocious service is not uncommon. Forking out hundreds of pounds for a safari holiday abroad will have left a rather large dent in your finances. With this in mind, you’ll want to make sure that you’re getting the experience of a lifetime. Here are the good and the ugly sides of staying at a resort:
The smaller camps are usually the best, as the emphasis is on customer service. At some of the resorts in Kruger Park, you’ll be able to request specific units. Camp managers will pop by your bungalow to come have a chat, so you don’t feel so alienated in this unfamiliar company and can start building relationships with the staff.
In most hotels, you’d have no idea who the manager was! This way, if you have any problems, you can talk them over with the highest authority. You’ll even get personal hints as to where you can find rare animals.
If you arrive early, the staff will try to fit you in as soon as possible instead of making you wait. You’ll get personal cards on special occasions, which is always a nice touch.
In the Letaba Camp, things start getting bad. Here you can often find disinterested staff members who rarely reply to emails. Also Lower Sabie has terrible service; which is a shame, seeing as it’s one of the best places for wildlife photography. Requesting units is a nightmare. They’ll often take your money, but won’t tell you where you’ll be staying.
The camp looks dilapidated and the tents are in need of some renovation. Although you never expect too much from safari park food, the restaurant is very dirty. Garbage is on the floors and flies and birds are able to get at the grub. Spillages don’t get cleaned up.
Clean and efficient, the dune cabins are well maintained and the staff will rush to your door if there have been leopard or lion sightings. The staff really care about great service at Kieliekrankie wilderness camp and will make sure that you get the most out of your experience.
You can always request a unit and there’s never a problem. The staff here will respond in kind to tourists; if you’re rude, you’ll get surly service, but if you’re pleasant, the employees will generally be charming. Why wouldn’t you be anything but nice to the operatives at your safari park?
These resorts are mainly three star, but they’re also great when it comes to staff. If you arrive early, they’ll radio housekeeping and see if you can go directly to your unit. If your accommodation is still being prepared, they’ll ask you if you’d like to set-up in one of the other units instead.
This is fantastic when you’ve been travel weary and you just want to lie down and indulge yourself in creature comforts.
This guest post was contributed by Zoe, a travel blogger who enjoys writing on a variety of topics. She has written this post in collaboration with Knowsley Safari Park – click here for more travel info on this great day out!